Your right to privacy is very important to us and we recognise that when you provide us with information about yourself, you trust us to act responsibly. In this crazy age of intergalactic telecommunicated junk mail we appreciate your privacy.
What personal information do we collect?
When you make a purchase we ask that you give us basic information about yourself. This enables us to process your transactions more efficiently and provide a higher level of customer service.
Storing your information
We take all reasonable steps to ensure that information held is relevant, not misleading and used only for the purposes stated in this policy. We will ensure that security safeguards protect the information and we will take all reasonable steps to ensure that information will not be disclosed to any unauthorized person or organisation.
We will not disclose any personal information about you to other companies or individuals that are not entitled to obtain this information. We do not share your details with third party companies.
Updating your information at any stage
You can request a copy of what personal information we hold about you, and you can request corrections or changes be made to it. You can request changes to be made to your personal information by e-mailing or calling us. We do not keep personal information on our website and have disabled the "Client log in" and "My Account" functions on our site to protect you from potential risk.
Removing your name from our mailing list.
You have the right, at any stage, to choose not to receive emails or mailers from us that are not related to your orders or enquiries. We only email you if you want us to. We do not send unsolicited emails and we do not disclose your email address to unauthorised parties.
Policy Changes and Feedback
Harmful Digital Communications Act ( HDCA)
We ask that you do not publicly post anything derogatory about this business or any of it's employees on any forum, including those that we may have provided for your use.
If you are unhappy about anything regarding our products or services we ask that you contact us by e-mail with your complaint so that we can attempt to resolve the issue. If we cannot come to a resolution, then you should continue through the standard legal channels available.