If you wanted to ensure the availability of specific items for a rental period, then you will be required to book those goods in advance.
A non-refundable booking fee of 50% of the rental value for the period is required.
Certain Items ( like boots, pants and backpacks ) require personal fitting so a trip to the store in advance may be required.
A booking, once confirmed, forfeits rental to others for that period and can therefore not be cancelled. ( in other words there will be no refund if goods are not collected )
There are Three ways to book :
We require the pickup and return dates, as well as the list of items required to calculate the price. - email or come in to the store to do this.
If you have come in to the store, an amount equivalent to 50 % of the rental value will have to be paid to confirm the booking.
A Quote/Invoice for the amount can be e-mailed to you for payment ( only if you are in NZ ) so that the goods can be confirmed as having been booked.
If you are not in NZ, do not have a NZ Banking account ( or you are in NZ but prefer to pay by card ) :
Credit card details will have to be supplied to us. ( Name, Number, Expiry and the 3-digit Code are required ).
The card will not be charged at this stage ( unless requested ), but the details will be held as security/surety for the booking. ( as they would be under a normal rental )
A payment can be made by cash, eftpos, credit or debit card at the time of collection of the goods, or, in the case of a no-show or cancellation, the 50% booking fee will be charged on that date.
There are various ways of getting the information to us - once you have e-mailed your requirements we will make the arrangements.
Please see our TERMS AND CONDITIONS - a rental agreement contract will have to be completed in store before goods will be supplied.